Referral intake & follow-up
Check completeness, prepare follow-up tasks, and make ownership visible across administrative handoffs.
Measure: queue age and manual touches.
For healthcare operations teams
Less chasing.
Clearer handoffs.
Start with one workflow.
Move administrative work out of disconnected inboxes and spreadsheets. We scope and build workflows that connect your existing systems, flag exceptions, and keep your team in control.
30 minutes. No project brief required. Start with the process you want to improve.
Illustrative workflow · referral intake
From incoming request
to a clear next action.
Your team keeps approval- Receive the request
Collect incoming requests from an approved source into one work queue.
- Check for missing information
Flag incomplete fields and prepare a follow-up for staff review.
- Route to the right owner
Apply agreed administrative rules. Send exceptions to a person.
- Track the handoff
Show what is waiting, who owns it, and which items need attention.
A proposed administrative workflow, not a client deployment or clinical decision system.
Find a practical starting point
Which queue takes too much of your day?
Back-office requests
Route staffing, vendor, and internal service requests through clear owners and approval steps.
Measure: turnaround and overdue requests.
Operational reporting
Bring approved operational data into a consistent report, with exceptions surfaced for review.
Measure: preparation time and rework.
Hands-on engineering
Built around your systems.
Owned by your team.
A senior engineer works alongside your team to define the workflow, integrate approved systems, and test the handoffs. Scope and fee are agreed before delivery begins.
We define access, human approvals, exception handling, and handover responsibilities before a build. System access and data-handling requirements are assessed for each engagement.
Owned product · engineering example
DataBackfill Sync
Our GA4-to-BigQuery product moves historical analytics data into a customer's warehouse. It is an example of our data integration work, not evidence of a healthcare deployment.
See the product and implementation →The first conversation
A 30-minute call with SD.
One practical next step.
- 01 Walk through one administrative bottleneck.
- 02 Identify the systems, owners, and constraints.
- 03 Discuss fit and agree a useful next step.
Bring a workflow, not a specification.
The aim is to leave with a clearer starting point and the questions that need answering. This introductory conversation is separate from a paid Discovery Sprint; any further work is scoped and agreed afterward.
Book a 30-minute fit callPrefer email? Send a short introduction.
Please describe the process without patient information or confidential records.